Secure Remote Diagnostic Access (SRDA)
The Teleconsole solution is a unique platform that has quantified all possible SRDA methods and integrated them into a single solution - one with a comprehensive set of access capabilities that can transform virtually any legacy medical device with no built-in remote diagnostic capability into one that is fully telemaintenance-ready.
This new solution provides technicians with the ability to remotely perform diagnostic tasks and resolve problems without any time and physical constraints. With such a new SRDA capability, a local maintainer can collaborate with subject matter experts (SMEs) via the "over the shoulder" view of the medical device; or a remote technician can "reach in" via secure access to calibrate machine components, retrieve error logs, or upgrade configuration files - all of which can be achieved through an extensive set of SRDA functions that are agnostic to the brand, make, and model of the failing medical equipment.
