Our SOLUTIONS
In virtually all enterprise-wide infrastructure operations, there are usually four parties involved - each with a specific agenda.
The support organization's main objective is immediacy (Operational Efficiency) - the ability to reach in, diagnose, and remediate issues of failing infrastructure components.
The application development and data management divisions' objective is segregation (Operational Integrity) - the ability to compartmentalize the environment, such as staging, quality assurance, and production, to prevent cross-contaminations in order to preserve the integrity of data and application functionality within individual containments.
The security department's main objective is proper entitlement (Operational Security) - the ability to authorize access with granular control and policy enforcement.
The business unit's main objective is compliance (Operational accountability) - the ability to document the authorized user's activities performed during the access session.
The Teleconsole's QUAD-A (Authentication, Authorization, Access, Audit) capability satisfies all the parties' requirements.
Our BENEFITS
If your organization is in-sourcing - the Teleconsole solution allows a centralized support team to maintain distributed equipment infrastructures in remote branch offices, DR sites, and co-location facilities. The SRDA capability increases productivity and operational efficiency while the QUAD-A platform increases security and visibility to all telework and telemaintenance activities. Furthermore, whenever external subject matter experts (SMEs) are required, they can be provisioned through SRDA to eliminate travel expenses and physical security risks generally associated with sending a vendor to the remote equipment sites.
If your organization is out-sourcing, for hardware and software infrastructures - the Teleconsole solution allows granular vendor access controls and supervision through the QUAD-A platform. Your organization can establish a standardized SRDA model across the enterprise-wide operations with an enforceable QUAD-A security policy that all vendors must comply, rather than make changes internally in order to comply with your various vendors' demands. With the QUAD-A platform, you give your customers an assurance that all SRDA activities are in compliance with their internal security and external regulations.
Read More