SUPPORT Overview
OUR BUSINESS IS ABOUT YOUR SUCCESS
We want you to know that we are committed to providing the highest quality of service and support.
OUR CUSTOMERS ARE OUR #1 PRIORITY.
As a result, we have chosen not to outsource our responsibilities. We develop our own software, do all build and final assembly processes and we service and support our products.
CONTACT US FOR ANY REASON.
We'd like to hear about your successes. We also want to hear from you when you have a challenge. Call us or email 24 hours a day, 7 days a week, all 365 days a year. Tell us how we can help you.
To Contact Support, email support@concepteers.com or call 201-222-0021.
MAINTENANCE
Our Product COMES WITH A FREE ONE YEAR MAINTENANCE Package.
Be sure to keep your maintenance contract active. With it, you can expect:
- > Unlimited support for the contract terms
- > Free software upgrades
- > Direct phone and email access to
technical support specialists - > Unlimited support cases for contract terms