User Session Recording for Audit
Concepteers has integrated known recording methods to develop a new recording method that is suitable for biomedical equipment operations.
The patent-pending "multi-dimensional" recording method includes:
- An efficient visual capture function that doesn't require a massive storage capacity - the captured visual information is not based on 30 frames per second (FPS) as found in conventional video session recording. And the recording is user-triggered rather than the traditional time-based continuous recording method. These two differentiations enable the Teleconsole to effectively and visually document a user's activities with a minimal storage requirement.
- A context-based keystroke logging that simultaneously captures keystrokes and mouse input actions, as well as, recording visual data. Subsequently, these data sets are associated and aggregated to form a single data set. This representation adds visual context to the recorded keystrokes.
- The visual data is further processed by using an optical character recognition (OCR) engine to extract additional context that can be made searchable. In today's graphical-intensive user interfaces, a person can manipulate the equipment via software commands and controls without ever touching the keyboard. This image extraction technique enables the Teleconsole to transcribe what the user sees, on the screen, to text that can be searched or evaluated.
- The Teleconsole also employs a protocol-based capture of individual connections within each SRDA session. This context-rich data set can be exported and processed by external protocol-based interpreters / reporters.
Collectively, the accountability documentation function of the Teleconsole encompasses what the user sees, types, and the responses from the device that user is interacting with. The result is a comprehensive visibility of the users' activities during the SRDA sessions, and the data has context and highly searchable.